What we do

Strategy, Design, and Research for Hard Problems

heist works on projects that are complex, high-stakes, and genuinely interesting. If we don’t have the right experts for the problem, we don’t take the work.

Core Capabilities

• Envisioning & rapid prototyping

• UX research, design, and strategy

• Qualitative and quantitative research design

• Field and ethnographic research

• Content strategy and messaging frameworks

• Naming and domain research

• SEO and AI-enabled discovery systems

Types of Engagements

• Future-state product and platform visioning

• Complex system redesign (energy, infrastructure, large-scale digital platforms)

• Brand and naming strategy

• Research programs informing multi-year roadmaps

• High-risk, one-shot initiatives

We specialize in the work you only get one chance to get right.