Work
Our work spans product, platform, brand, and systems design across public and private sectors.
Selected Work
Acubed (Airbus)
Brand and communication strategy for Vahana, a self-piloted eVTOL aircraft program, including narrative framing for emerging urban air mobility.
Wing (Alphabet)
Service design envisioning and concept development for a large-scale autonomous drone delivery network.
Oculus (now Meta Quest)
Hardware user testing, human factors, and ergonomics consulting supporting next-generation headset R&D.
Ray-Ban Meta
Hardware user testing and human factors consulting for wearable, camera-enabled smart glasses.
Amazon Pay
User research, usability testing, and service design envisioning focused on reducing friction in digital checkout experiences.
Bosch
Human factors, ergonomics, and hardware usability consulting for a flagship consumer appliance platform.
NASA
Technical and editorial CMS product research, evaluation, and recommendation for a mission-critical content platform.
Jet Propulsion Laboratory (JPL)
Strategic foundational research and brand consulting for one of the world’s most respected scientific institutions.
What Clients Say
“HEIST saved my ass. We threw a hail-mary pass - and they scored.”